Inhouse Salesforce Business Analyst - Oslo

Senior Salesforce Business Analyst - Finance Industry

Are you an experienced Salesforce Business Analyst seeking a challenging role that combines business acumen with hands-on configuration skills? Then read on.

About Us: My client is a respected leader in the finance industry, recognised for our commitment to innovation and excellence. We are working with them to expand their Salesforce team and we are seeking a Salesforce Business Analyst.

Role Overview: As a Salesforce Business Analyst, you will be a key player in translating business requirements into effective technical solutions. This role offers a unique opportunity to work within one of Norway's largest and most experienced in-house Salesforce teams.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to understand and document business needs.
• Analysis and Design: Evaluate and enhance existing business processes, ensuring seamless Salesforce integration.
• Configuration and Customisation: Hands-on configuration of Salesforce platform, utilising standard and custom objects, workflows, and process builder.
• Testing and Quality Assurance: Develop and execute test plans, ensuring the reliability and effectiveness of Salesforce implementations.
• Documentation: Create and maintain comprehensive documentation of business processes, requirements, and solutions.
• Support and Maintenance: Provide ongoing support to Salesforce users, troubleshoot issues, and recommend system improvements.

Qualifications:

• Proven experience as a Salesforce Business Analyst at an inhouse organisation or a consultancy
• Strong understanding of Salesforce capabilities, with hands-on experience in configuration and workflows.
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Experience with Sales, Service or Marketing Cloud (we utilise all 3, plus Financial Services Cloud and are looking to expand our offering next year).
• Salesforce Administrator or Salesforce Business Analyst certifications are advantageous.
• Norwegian and English proficiency is required.

We know it's a great place to work, but here is why you should apply and find out for yourself:-

• The chance to work in an inhouse team of 10+ talented SF developers, analysts and architects!
• Multi-cloud org with Sales & Service Cloud, Marketing Cloud, FSC + plenty of other tools being looked at for the future roadmap!
• The work will involve a high degree of exposure to the entire group, and has excellent opportunities for learning and skill development, leading to continued progression over your career!

Reach out if you require more information before submitting your application: j.bright@frankgroup.com