Salesforce Business Analyst

Job Opportunity: Salesforce Business Analyst

Company Overview:
Join a dynamic team at Mason Frank International, a leading IT recruitment agency specializing in Salesforce talent acquisition. We are currently representing our esteemed client, a prominent End User in the Utilities sector headquartered in Illinois, United States. Our client is seeking a skilled Salesforce Business Analyst to join their team remotely.

Position: Salesforce Business Analyst
Location: Remote (Preference for candidates in Chicago area, but other nearby markets considered)
Salary: $100,000 per annum

Role Overview:
As a Salesforce Business Analyst, you will play a crucial role in bridging the gap between technical solutions and business needs. The ideal candidate will have substantial experience working with Salesforce, with a focus on business analysis alongside hands-on experience within the Salesforce environment. You will primarily be responsible for core Business Analyst tasks, including requirement gathering, leading meetings, training, and identifying opportunities for process improvement.

Key Responsibilities:

Conducting day-to-day activities within the Salesforce environment, including ticket management, user management, troubleshooting, and generating reports and dashboards.
Supporting integration initiatives between Salesforce and other ERP systems, requiring knowledge of training and understanding of integration processes.
Collaborating closely with cross-functional teams to ensure successful integration and alignment of Salesforce solutions with business objectives.
Maintaining clear documentation and effectively communicating technical concepts to both technical and non-technical stakeholders.
Demonstrating self-sufficiency and the ability to work autonomously without the need for micromanagement.

Requirements:

Extensive experience as a Salesforce Business Analyst, with hands-on experience in Salesforce administration.
Proficiency in Salesforce administration tasks, including user management, troubleshooting, and report/dashboard generation.
Strong communication skills with the ability to translate technical concepts to business stakeholders and vice versa.
Experience working in smaller team environments, ideally with 3-4 team members.
Familiarity with DevOps processes and ability to manage project workflows effectively.
Personality Fit:

Excellent communication skills with a clear and concise communication style.
Strong preference for candidates who thrive in documenting processes and procedures.
Self-motivated and capable of working independently with minimal supervision.
Personable and approachable demeanor, fostering effective collaboration within the team.
Application Process:
If you meet the qualifications and are excited about this opportunity, please email your resume to b.nason@masonfrank.com. Please note that our client is hesitant about full contractors and prefers candidates with a substantial track record for full-time employment.

Don't miss this chance to join a dynamic team and contribute to exciting projects in the Utilities sector! Apply now and take your career to the next level with Mason Frank International.