• Location: Belgium, East Flanders, Ghent
  • Date Posted: 12th Jun, 2018
  • Reference: 120562018112

An international end user in the Ghent area, that is active in the design of packaging is looking for a Salesforce business analyst. Grow with the company and free your creative mind. As a Salesforce Business analyst you'll work as a bridge between the business and IT branch, to describe the business requirements and understand the business process.

Responsibilities and activities:
  • You pro-actively build and document your business knowledge in Marketing, Sales and Service.
  • Challenge and translate the needs of the business into the requirements, in line with business process and the system capabilities.
  • Providing solutions to the business stakeholders.
  • You define the test strategy and describe the acceptance criteria related to business requirements.
  • Providing a hands-on, expert level business assistance, and you support the key users or external partners.
  • You evaluate the proposals from our suppliers, and play a role in the supplier selection process.
  • Describing of functional specifications for solutions on the main platform Salesforce, as well on other systems.

  • Bachelor degree.
  • Good knowledge of Marketing, Sales and service processes.
  • Proven functional knowledge in Salesforce, including Sales could, Service cloud.
  • Deployment experience of Salesforce.
  • Configuration experience using the Salesforce point-and-click developer interface
  • Strong background in the design of enterprise systems as part of a complete software product lifecycle.

  • Proactive attitude.
  • Excellent communication skills in Dutch and/or English.
  • Ability to communicate solutions clearly, both orally and in writing.
  • Able to sell and present ideas.
  • You stay calm under pressure.

What is the offer?
  • The ability to train within the company.
  • Chance to work from home.
  • Competitive salary up to € 75 000 in line with your experience
  • Car, laptop, phone, meal vouchers,…