• Location: USA, Florida, Miami
  • Salary: US$80000 - US$100000 per annum + Remote Flexibility
  • Technology: Salesforce.com Jobs
  • Job Type: Permanent
  • Date Posted: 26th Jun, 2018
  • Reference: 786573657

Quality Assurance (QA) Manager - Miami, Florida - $80,000-$100,000

The Quality Assurance Manager is responsible for the development, implementation, and maintenance of quality assurance activities across the Enterprise.

Role and Responsibilities:
  • Ensure that QA functions are compliant with all required company and industry regulations
  • Manage the document control system including creation, revision, and approval SOPs and batch records as required
  • Coordinate the change control system and related activities
  • Identify continuous improvement opportunities to reduce the number of defects and improve levels of quality across the various product lines
  • Establish and ensure appropriate quality systems are implemented and maintained, including ongoing data analysis of product and process outputs to ensure early detection and response to quality improvement opportunities and prevention of quality issues
  • Participate in internal, customer and regulatory agency audits
  • Work with other quality/compliance, manufacturing, warehouse, purchasing and finance managers and personnel to effectively create and support process and quality enhancement initiatives
  • Support an aggressive quality program, which instills personal accountability for accuracy, consistency and completeness for all operations and departments according to contracted and site policies/agreements
  • Create and maintain an environment of excellence, for quality and continuous improvement throughout the entire plant
  • Oversee and monitor facility-wide training including awareness of company quality policies and QMS training as well as maintain training curriculum and documentation for staff
  • Provide coaching and mentorship to the quality team, ensuring appropriate levels of accountability for quality decisions and clearly communicates cross-functionally within the organization
  • Complete regular performance evaluation of staff including the identification of development needs
  • Participate in data collection for annual product reviews
  • Conduct investigations for process deviations and product quality failures and implement corrective actions
  • Track progress on corrective actions
  • Investigate, document, and respond to customer complaints
  • Maintain and improve the level of GMP compliance and stay abreast of industry and regulatory compliance trends and requirements
  • Maintain effective communication with management and relay critical issues and action plans involving the quality assurance areas
  • Ensure the review and audit of completed batch records

Role Requirements:
  • Strong working knowledge of QA requirements and guidance documents
  • Excellent written, verbal and presentation skills
  • Salesforce.com CRM experience highly desired
  • Highly organized, approachable, flexible and able to respond to changes in a dynamic environment
  • Extremely detail oriented
  • Expert knowledge of Quality Management System requirements
  • Excellent influencing, facilitation, and project management skills, with strong change management skills
  • Ability to collaborate and lead cross-functionally to help drive continuous improvement


Bachelor's degree required, including three to four years related experience and/or training; or equivalent combination of education and experience.

Quality Assurance (QA) Manager - Miami, Florida - $80,000-$100,000

If you are interested, please call Taylor at 267-233-6490 ASAP AND send your resume to Taylor at t.spikes@masonfrank.com. My client is interviewing now and this role is likely to move quickly!

Mason Frank International is the leading Salesforce.com recruitment firm in the US, advertising more Salesforce.com / SFDC jobs than any other agency. We deal with both SFDC Partners & End Users throughout the world and we have never had more live requirements. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities & SFDC jobs are. I understand the need for discretion and would welcome the opportunity to speak to any Salesforce.com candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Salesforce.com market and some of the opportunities & SFDC jobs that are available I can be contacted at t.spikes@masonfrank.com.