• Location: England, London
  • Date Posted: 10th Aug, 2018
  • Reference: 789jhgur5

Senior Customer Success Engineer - £80,000 - London

Senior Customer Success Engineer - £80,000 - London

I am currently working with a Salesforce partner that are looking for a Senior Customer Success Engineer to join there engineering team. They are looking for someone who can quickly grasp the platform implementation done for the customer, possess the ability to investigate and conduct a root cause analysis study of problem areas reported by the customer.

A Senior Customer Success engineer will design, document and implement the solution to address problem areas.

Key Requirements :
  • Strong consulting , problem solving and analytical skills
  • Be able to address and effectively communicate the various customer issues and requests
  • Customer facing combined with excellent presentation skills
  • Creative
  • Expert in Salesforce platforms and technologies (Apex/Visualforce/Lightning)
  • Proven ability to meet targets and prioritise activities
  • Experience with the Telco and Media industry CRM implementations
  • Have the resilience to work in a collaborative and consultative manner with Customers and partners
  • Contribute ideas and suggestions to assist with the customer success engineering activities

To be considered please send a cv to a.sudarsanan@masonfrank.com or call Alisha Sudarsanan on 02073370899 for more information.

Mason Frank is the global leader in Salesforce recruitment. We have become one of the world's foremost providers of high-calibre permanent and freelance Salesforce professionals, by successfully matching thousands of Salesforce partners and their clients with top-tier job seekers across the globe. Our mission is to remain the best at matching our global clients with the best Salesforce professionals, and to advise Salesforce professionals on the best career opportunities in the Salesforce community. Mason Frank is your first stop for Salesforce recruitment and will be the first to market career openings and staffing solutions.

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