• Location: USA, New York
  • Salary: US$85000 - US$125000 per annum + Benefits
  • Technology: Salesforce.com Jobs
  • Job Type: Permanent
  • Date Posted: 20th Aug, 2018
  • Reference: SSA30193


The Senior Salesforce Administrator (Senior SFDC Admin) will have total ownership over the Salesforce system and will be critical in ensuring multiple business units have the best processes in place to execute at the highest level.

The business will rely on you to make sure we're maximizing efficiency and capitalizing on the full features and benefits of SFDC, based on our various stakeholder requirements.

The perfect candidate will have excellent technical and communication skills, as you'll interface daily across various departments and be the subject matter expert for users!

Responsibilities:
  • Create and manage changes to the system
    • Proactively seek out and identify needed system changes - manage and communicate changes to users, prior to implementation
    • Modify the system to increase benefits and usability
    • Manage all processes that impact or relate to salesforce.com, and manage new releases of SFDC
    • Create and maintain fields, views, reports, dashboards, campaigns, and other salesforce.com objects and functions, including creating custom objects when necessary
    • Maintain, enhance, and create workflows, functions, and configurations within the salesforce.com environment
  • Maintain system security and integrity, with regard to all user information - this includes updates; adding/removing licenses; reassigning profile information; designing, creating and maintaining roles and hierarchies; monitoring usage/storage
  • Process creation, documentation, and maintenance
    • Document company processes, workflows, field maps
    • Create new processes and associated reporting
  • Data quality, migration, and maintenance
    • Assist with migration from older systems/processes into salesforce.com
    • Monitor all leads, opportunities, accounts, and contacts as appropriate
    • Monitor and improve data quality - heavy emphasis on ensuring data quality
  • User assistance, training, adoption, and satisfaction
    • Create and provide trainings to existing or new users
    • Expand use of salesforce.com - attend planning meetings, assist with technology integration's


Requirements:
  • Several years of Salesforce administration experience
  • In-depth knowledge of the standard capabilities of SFDC, and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems
  • Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team
  • Proven ability to utilize Salesforce.com as a sales analysis tool
  • Team player with positive "can-do" attitude
  • Great communication skills with enthusiastic personality
  • Computer literate and proficient in standard office applications Word, Excel and Outlook
  • Strong problem solving skills, data and software applications
  • Salesforce.com certifications are highly preferred (Advanced Administrator, Sales cloud consultant, Service cloud)


Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in NYC

I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role of for information on the the Salesforce.com market and some of the opportunities that are available I can be contacted on 212-594-1495 or s.francis@masonfrank.com.