• Location: USA, Pennsylvania, Radnor
  • Date Posted: 4th Sep, 2018
  • Reference: 952681


Salesforce Business Analyst

Key Responsibilities (SalesForce):

* Understand and document requirements for configuring, testing and launching our Salesforce CRM and Communities/Portal solutions.

* Map functional requirements to Salesforce.com features and functionality.

* Understand legacy systems and translate features into requirements for Salesforce platform (including data migration and integration requirements)

* Assess business needs, design, prioritize, monitor and manage enhancement requests

* Understand cloud-to-cloud integrations and create stories for Salesforce and Microsoft Azure system integrations

* Evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details.

* Gather business and functional requirements, by scoping, defining, and prioritizing requirements.

* Create and execute a roadmap and vision for Salesforce.com by working with product owner and scrum team

* Understand SalesForce cost model and data limits and create Data Warehouse requirements for meeting business requirements most efficiently

* Perform Salesforce.com administration and troubleshooting (Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Escalation, Workflows & Approvals, and Process Builder)

* Provide Salesforce.com best practices and end user training to the organization

* Understanding of change control best practices for Salesforce.com

* Support testing cycles (UAT, regression, system) and/or Training/Training Materials

Email your resume to p.majmundar@masonfrank.com!

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