Salesforce IT Product Owner - REMOTE
Conduct interviews with stakeholders to define "As Is" and "To Be" process, business and functional requirements in partnership with process owners, SME's and IT partners where appropriate
Solve complex interaction problems with simplistic approaches, illustrating your solution with user flows, wireframes, and visual mockup
Develop options and trade-offs around design with associated costs and level of effort estimates
Participate with application development team in defining and implementing functionality enhancements, user experience and usability
Effectively collect data on process improvement and performance, develop and implement quantitative, data-driven models for our enterprise business.
Drive the analysis of business and customer requirements to transform them into thought out, well designed initiatives and enhancements
Collaborate with software developers and technical teams to ensure the successful execution of user requirements
Develop artifacts to confirm understanding of business requirements, and to document technical approach to those requirements for review and approval. Work with business users on structuring their inputs, and with IT and Program Management.
Document detailed system requirements, process design flows, Traceability matrix and other documents used in SDLC
Author functional requirements documents for any relevant systems needed to satisfy the business goals
This role involves working collaboratively with business users: first to transform high level business requirements into actionable specifications for IT developers and later to ensure the resulting systems meet the documented needs.
Understand work plan/schedules, due dates, activities related to documentation and training, UAT Testing, and cost analysis efforts required by finance, actively tracking all aspects of projects.
Vets recommendations to determine viable options and provides business case to management.
Participates in defining business intelligence requirements for projects and data requests.
Acts as a subject matter expert in the Sales and Legal IT Team.
Creates internal technical documentation.
Consistent exercise of independent judgment and discretion in matters of significance.
Lead UAT sessions with key business users
You will be successful if you have
Bachelor's degree or equivalent in an appropriate field
7+ years of IT experience, and 2+ years of experience as IT Product/Solution Owner.
Self-motivated to experiment with new technology to continuously challenge the norm
Solutioning experience with enterprise SaaS platforms, including Salesforce, CPQ, SpringCM and/or Zuora.
Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes.
Experience delivering in scrum, agile methodologies
Ability to write and communicate detailed documentation (project specifications, requirements, and plans), for both technical and non-technical audiences.
Outstanding quantitative and analytical skills, including ability to conduct outside/inside research, analyze data, and use MS Excel effectively to develop models and drive analyses
Email your resume to firstname.lastname@example.org!