• Location: USA, Indiana, Indianapolis
  • Date Posted: 16th Oct, 2018
  • Reference: RK10162018


Senior Salesforce Business Analyst - Indianapolis, IN - $90K-105K USD

Position: Senior Salesforce Business Analyst

Location: Indianapolis, IN

Salary: $90K-105K

My client is searching for a Senior Salesforce Business Analyst who is an in-house expert on the company's Salesforce instance and leads the Salesforce BA needs of the business. The ideal candidate must demonstrate understanding of several technology concepts including but not limited to computer architecture, e-mail, telecommunications and network securities. This position is on the Salesforce Team.

Responsibilities:
  • Lead project/task requirement gathering sessions with business and technical staff
  • Establish standard procedures and configurations for the Salesforce Instance
  • Provide mentoring to junior staff
  • Create test plans and test application code for quality assurance
  • Research and coordinate Salesforce upgrades with technical and business staff
  • Execute tasks in a timely fashion as assigned by supervisor
  • Configures salesforce to accomplish business objectives
  • Report progress, risks, and issues on active tasks to IT management
  • Enlists the assistance of staff as needed
  • Supports the application needs of the business during and after regular hours


Minimum Qualifications:
  • Bachelor Degree in a relevant IT field
  • 3 years of experience analyzing and configuring classic or Lightning Salesforce Service Cloud
  • SQL Server experience strongly preferred
  • Experience with Conga and/or Pardot is a plus
  • Familiarity with Microsoft Office applications including Word, Outlook, and Excel
  • Demonstrated skill in documenting requirements and test plans
  • Familiarity with data-handling regulations such as Sarbanes-Oxley, HIPAA, and/or PCI DSS.
  • Demonstrated skill with customer service and proactive communication
  • Reliable means of commuting to and from the positions primary office location
  • Ability to resolve issues and execute projects of low-to-medium technical complexity.




Reach out to Rich and send all qualified resumes to r.krause@masonfrank.com

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are.


I understand the need for discretion and would welcome the opportunity to speak to any SFDC candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Salesforce.com market and some of the opportunities and Salesforce.com jobs that are available I can be contacted at 212-594-1495. Please see www.masonfrank.com for more fantastic Salesforce.com opportunities!

Mason Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

Salesforce, Force.com, SFDC, SalesForce, Account Executive, Sales

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