• Location: USA, Pennsylvania, King of Prussia
  • Date Posted: 5th Nov, 2018
  • Reference: 26598

Salesforce Technical Lead

  • Support technical resources in the design and development of custom solutions on the Force.com platform including declarative customization, Apex, Visualforce, Lightning Components, data modeling, and modifications to existing integrations..
  • Create and Maintain customer knowledge base.
  • Develop business requirements, specifications, process flows, application design, application configuration, test processes and release management.
  • Work directly with clients and the Cloud Management team to deliver key components of technology solutions.
  • Delegate to, guide, and follow up with other Appirio resources to implement solutions, as necessary.
  • Review and approve all code implemented in an assigned customer's org.
  • Accurately estimate the time required for self or others to complete particular assignments.
  • Manage and Balance Multiple Clients
  • Identify areas of improvement in customer orgs
  • Identify additional opportunities for enhanced service
  • Responsible for pro-active and real time technical advisory services
  • Responsible for validation of new Salesforce features and help with Change control processes for Customers
  • Conduct periodic technical reviews of customer orgs and create/manage any resulting maintenance plan.
  • Liaise between business, technical, and sales stakeholders and contacts
  • Manage Customer Escalations With Little Assistance from Direct Manager
  • Mentor / Onboard New Technical Leads
  • Frequently and constructively contribute to all team conversations
  • Contribute at least 1 asset annually

Email your resume to p.majmundar@masonfrank.com!

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