• Location: England, East Riding of Yorkshire
  • Date Posted: 17th Dec, 2018
  • Reference: 17.12

Salesforce Support Analyst - up to £35,000 - Yorkshire

An amazing opportunity has arisen with one of our clients to join as their Salesforce Support Analyst which is based in Yorkshire. The ideal candidate is someone who can work well in a team, focused on maximizing efficiency and dedicated to giving a world class customer service.

Key responsibilities
  • Being proactively in seeking out and action required system changes
  • Gather feedback and requirements from users and prioritise workload.
  • Make action required changes and keeping the users informed at all times
  • Come up with feasible solutions for system issues
  • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
  • Modify the system to increase benefits and usability

Skills required
  • At least 12 months experience of Salesforce administration experience
  • Strong knowledge capabilities of Salesforce.com and Pardot
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
  • Experienced in re-engineering updating an com configuration to provide solutions for workflows, reports and enhanced functions

If this sound like something you would be interested in or want to talk about any other opportunities out there for yourself send over your CV to q.amir@masonfrank.com or call me on 0203 861 5349 in complete confidence ASAP.