• Location: USA, Illinois, Chicago
  • Date Posted: 18th Dec, 2018
  • Reference: 12182018SS1

Marketing Automation Specialist

Marketo/SFMC/Pardot Consulting - $35-55/hr

Greater Chicago Area

Are you looking for an exciting career and the opportunity to work hands on with MarTech?

We are looking for a Marketing Specialist who can seamlessly implement fantastic customer service experience while giving customers a deeper understanding within the marketing automation engagement platforms. You will build programs and processes from the ground up to efficiently drive the customer's onboarding process in order to drive results for their organization. The role will report to the Sr. Manager of Customer Marketing.

Job Responsibilities:
  • Create strategic programs to help customers onboard and adopt the Marketo/SFMC/Pardot Engagement Platform
  • Identify and develop critical content that is needed for onboarding and adoption to nurture the customer's campaigns
  • Develop and execute onboarding and campaigns
  • Continuously improve programs by using data to measure what is working and what's not
  • Represent the customer while working across the organization to ensure a fantastic customer experience
  • Conduct research with customers to ensure they are utilizing our software as efficiently as possible
  • Track and report KPIs

Job Requirements:
  • Bachelor's Degree required in business, marketing, or related field (or equivalent experience); MBA is a plus
  • 4+ years of customer marketing, demand generation, and/or other relevant marketing
  • Marketo/SFMC/Pardot experience a must
  • Strong program development and management skills
  • Self-motivated, detail-oriented, organized, and willing to take complete ownership of a project
  • Flexible, can-do attitude, with ability to thrive in highly dynamic environment

To learn more about this position, please contact Stephen at s.schopf@masonfrank.com

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