• Location: USA, Michigan, Detroit
  • Date Posted: 21st Dec, 2018
  • Reference: SFDC12292018
  • The Business Analyst has hands on experience implementing SalesForce functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.
  • Experience working with customers to elicit and analyze their requirements, develop designs, and implement SalesForce.
  • Must possess strong configuration skills such as such as creating screens, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities.
  • Must be willing to work with Developers as needed for complex customization.
  • Lead test strategy development, test planning and tracking, and test scenario and case design for complex solutions with significant impact to the company
  • Create relevant requirements and use cases/scenarios with clear acceptance criteria
  • Create and maintain user documentation and system protocols
  • Train users and provide relevant help desk support
  • Define and manage project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget

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