• Location: USA, Texas, Houston
  • Date Posted: 28th Jan, 2019
  • Reference: 4544895


Salesforce Administrator- Houston, TX- $90k

This position is responsible for maintaining the system with maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. Administration of Salesforce system responsibilities include, but are not limited to create and manage changes to the system; maintain system security and integrity; provide user assistance, training, adoption and satisfaction; process creation and documentation; ensure data quality; and create and maintain reports and dashboards.

Salesforce Administrator- Houston, TX- $90k

Duties & Responsibilities:
  • Daily administration and support of Salesforce database, including but not limited to, managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
  • Extract data from Salesforce to support marketing campaigns and effectively meet deadlines
  • Monitor neglected leads, opportunities, accounts, and contacts as appropriate
  • Liaison between Sales, IT team, and software company to solve user's problems
  • Monitor application storage usage and archive data as needed
  • Work with the sales team, management and end-users to create and manage complex workflow rules, data validation, and triggers
  • Develop and create customized reports and dashboards
  • Develop and create customized Einstein Analytics dashboards
  • Provide sales data to company executives
  • Create and document application requirements by working together with those involved in the development of program enhancements and changes
  • Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
  • Keep informed of new Salesforce features and functionality and provide recommendations for process improvements
  • Train new and existing users on how to use database applications
  • Keep users informed about system functionality and enhancements
  • Provide users with technical support
  • Logging and tracking of identified system problems through resolution
  • Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed
  • Maintain and continue to develop integration between Salesforce and "on-prem" ERP solution
  • Assist with the development of technical documentation of existing and future applications.


Required:
  • Bachelor's degree in business, marketing, information technologies or related field
  • Certified SalesForce Administrator
  • Two (2) years of experience configuring, testing, documenting, and supporting SalesForce
  • Thorough understanding of Customer Relationship Management (CRM) systems
  • Strong reporting background using standard reporting tools
  • Ability to find additional pertinent data sources and innovative ways to generate lead data
  • Strong communication skills
  • Ability to work independently as well as part of a team


Job Type: Permanent, Full-Time

This company is growing at an increasing rate and the role will not be on the market much longer! My client offers a top notch compensation plan and an invaluable opportunity to develop your career within dynamic environment. Apply now to get an immediate response!

a.haughey@masonfrank.com

Mason Frank International Ltd is an established market leading Salesforce.com recruitment business. We solely specialize within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals throughout America. We have a diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users. To discuss this and other exciting Salesforce.com opportunities in more detail, please send your CV to a.haughey@masonfrank.com or call 267-233-6490.

Mason Frank International Ltd is acting as an employment agency in relation to this vacancy