• Location: USA, Pennsylvania, Pittsburgh
  • Date Posted: 1st Feb, 2019
  • Reference: 020120194121489

Senior Salesforce Administrator / Pittsburgh, PA / $60 hour

The Senior Salesforce Administrator (Senior SFDC Admin) will have total ownership over the Salesforce system and will be critical in ensuring multiple business units have the best processes in place to execute at the highest level.

The business will rely on you to make sure we're maximizing efficiency and capitalizing on the full features and benefits of SFDC, based on our various stakeholder requirements.

The perfect candidate will have excellent technical and communication skills, as you'll interface daily across various departments and be the subject matter expert for users!

Senior Salesforce Administrator / Pittsburgh, PA / $60 hour

  • Create and manage changes to the system
  • Proactively seek out and identify needed system changes - manage and communicate changes to users, prior to implementation
  • Modify the system to increase benefits and usability
  • Manage all processes that impact or relate to salesforce.com, and manage new releases of SFDC
  • Create and maintain fields, views, reports, dashboards, campaigns, and other salesforce.com objects and functions, including creating custom objects when necessary
  • Maintain, enhance, and create workflows, functions, and configurations within the salesforce.com environment
  • Maintain system security and integrity, with regard to all user information - this includes updates; adding/removing licenses; reassigning profile information; designing, creating and maintaining roles and hierarchies; monitoring usage/storage
  • Process creation, documentation, and maintenance
  • Document company processes, workflows, field maps
  • Create new processes and associated reporting
  • Data quality, migration, and maintenance
  • Assist with migration from older systems/processes into salesforce.com
  • User assistance, training, adoption, and satisfaction
  • Create and provide trainings to existing or new users
  • Expand use of salesforce.com - attend planning meetings, assist with technology integration's

  • 5+ years of Salesforce administration experience
  • In-depth knowledge of the standard capabilities of SFDC, and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team
  • Team player with positive "can-do" attitude
  • Great communication skills with enthusiastic personality
  • Strong problem solving skills, data and software applications
  • Salesforce.com certifications are highly preferred (Advanced Administrator, Sales cloud consultant, Service cloud, Pardot)

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