Senior Salesforce Administrator
Essential Job Functions/Responsibilities
Serve as primary system administrator for the Salesforce.com environment
Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
Complete regular internal system audits and prepare for upgrades
Manage Salesforce.com data feeds and other integrations
Coordinate the evaluation, scope and completion of new development requests
Work with our business teams to establish suitable processes to support administrative, development, and change management activities
Effectively act as the liaison between our users, vendors and the application development teams
Work independently with members of the user community to define and document development requirements
Participate in the evolution of Salesforce by identifying tool improvements, documenting processes, participating in testing of enhancement requests and projects; build reports, dashboards, and workflows.
Monitor data integrity (create audits to support data integrity; database de-duping and cleanup)
Able to design, configure & maintain security/sharing rules, permission sets, field level security, record level security, roles and profiles
Manage standard Salesforce releases and maintain Configuration workbook.
Gather requirements from end users.
Modify the system to increase benefits and usability.
Manage new releases of SFDC and efficiently roll out new features.
Handle on-going customization/ alteration of Salesforce.com.
Troubleshoot and resolve, or work with SFDC on issues that require escalation to their support team.
Research and communicate changes in upcoming versions of salesforce.com and other integrated applications.
Assist in training of new users, and grow the Salesforce.com skill set across the organization
Proactively seek out and identify needed system changes.
Proactively gather feedback from users. Email your resume email@example.com!