• Location: USA, Texas, Houston
  • Date Posted: 13th Feb, 2019
  • Reference: 13220192


Location: Houston, TX
Minimum Level of Education: Bachelor's Degree
Travel Percentage: Up to 25%



DUTIES AND RESPONSIBILITIES:
  • Collaborate with cross functional stakeholders to identify, synthesize, and analyze business requirements to implement solutions in our Salesforce platform
  • Work with technology business partners to translate requirements and design solutions
  • Develop mocks ups to support user experience design
  • Execute testing of salesforce configuration and setup; develop tests cases, execute end to end testing and functional/regression testing
  • Facilitate user acceptance testing exercises with end users
  • Create and maintain documentation as needed to support training, deployment, and end user support
  • Develop and create customized reports and dashboards that provide insight to key performance indicators
  • Regularly interact with stakeholders to monitor feedback and resolve business challenges
  • Stay current on Salesforce.com product suite, product roadmaps, and new capabilities




REQUIRED MINIMUM EDUCATION:



Bachelor's degree in business or technology concentrations required



REQUIRED MINIMUM EXPERIENCE:
  • 3-5 years of Salesforce or CRM system experience (Salesforce preferred) or 1-2 years working in a professional services organization, with demonstrated work experience implementing CRM systems
  • 1-2 years of project-based experience dealing with project timelines, time-bound deliverables, and business enabling technologies
  • 1-2 years of professional experience in a sales business, functional, or support type role
  • Understanding of sales processes, software development processes, including agile methodologies, and data management strategy and tools
  • Knowledge of Salesforce architecture and administrative processes
  • MS Office expert




REQUIRED CERTIFICATION:
  • Certified Salesforce Administrator




Not an exact match? Mason Frank does not post all of our open positions online. Please call for information on exclusive and confidential listings unavailable to view online. We are always available for a conversation to discuss other positions available as well as Infor market trends. I can be contacted at 267-233-6496 x3876

Discretion:

I understand the need for discretion and would welcome the opportunity to speak to any Infor candidates that are considering a new career or job either now or in the future. Confidentiality is Guaranteed

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