• Location: USA, Pennsylvania, Philadelphia
  • Date Posted: 18th Feb, 2019
  • Reference: 956392

Salesforce Business Analyst

Must have Skills:

Translates business requirements into technical requirements used for driving improvements, enhancements and/or creations of new applications

Identifies and communicates requirements/scope issues and takes lead in driving these to resolution for inclusion in specifications or user stories

Works with the case subject matter expert to develop, document and communicate business model requirements, processes and tools

Provides leadership to cross functional teams and drives case management requirements with business stakeholder and CSP delivery teams for operational/execution of programs

Will be responsible for writing test scripts and executing them to meet business requirement

Job Requirements:

Must have 2+ years' experience as business analyst with SFDC Service Cloud or Sales cloud

Strong aptitude for learning new technologies and leveraging business analysis skills

Proven track record of gathering, writing and managing highly complex requirements for large application development projects

Ability to work collaboratively, and act in a lead role as a subject matter expert and works within a team environment to meet aggressive goals and pre-defined measurement criteria

Ability to evaluate, defined and prioritize activities/projects of self and others

Ability to handle multiple, complex activities/projects concurrently

Experience being a Business Analyst for complex project(s)

Email your resume to p.majmundar@masonfrank.com!

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