• Location: USA, Massachusetts, Boston
  • Date Posted: 14th Mar, 2019
  • Reference: NC31419MFI

Processes & Team Efficiency

* Map, document, and maintain internal cross-functional processes

* Drive Efficiency arcoss all teams

* Manage operational project across departments.

* Data & Reporting

* Work across functions to analyze customer success, marketing and sales data. Generate regular pipeline, revenue forecast, account development, and retention reports for company leadership People & Enablement

* Team-member Onboarding

* Salesforce and Hubspot Administration: Contribute to administration of Salesforce and Hubspot to provide visibility into business metrics and drive efficiency Qualification Profile:

* 3-5 years of relevant experience in a Business Operations, Sales Operations, Marketing Operations, or Customer Success Operations role

* Prior experience with Salesforce.com and Hubspot (or similar marketing automation platform).

* Experience with other Sales, CS, or Marketing productivity tools a plus.

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