• Location: USA, New York
  • Salary: Up to US$120000 per annum + Bonus
  • Technology: Salesforce.com Jobs
  • Job Type: Permanent
  • Date Posted: 18th Mar, 2019
  • Reference: SOM3921

Mason Frank has partnered with a growing organization in hiring for a Sales Operations Manager, to guide strategy with the intent of consistently increasing sales efficiency and effectiveness. As a Sales Operations Manager, you will be the first Sales Operations hire to fully support an international team through their continued expansion efforts.

You will work closely with the leadership team to help drive and coordinate strategy around expansion. You will also be responsible for executing on day to day tasks such as license provisioning, data uploads, quota setting, territory design and assignments, data audits, and compensation plan design and administration.

As you work cross-functionally with all levels from leadership to individual contributors across sales and marketing teams, you will also be responsible for identifying bottlenecks, sub-optimal processes, and areas for optimization to prioritize, drive, and execute projects to help drive continuous improvement.

The ideal candidate is a driven executor with a can-do attitude and a very strong background in Salesforce administration, with an analytical mind and an eye for process improvement.


  • Scale and maintain Salesforce through administration and configuration, Serving as the day-to-day contact for Salesforce-related configuration/administration/permissioning questions (and other sales/success related tooling)

  • Lead Sales Operations to drive initiatives that optimize technology investments and processes

  • Be comfortable juggling competing priorities and managing to delivery deadlines

  • Develop operational and financial models (forecasting, capacity planning, etc.)

  • Help define and monitor KPIs for the international org

  • Help design and administer performance-based compensation plans

  • Perform analysis on large data-sets with the goal of deriving actionable insights to help drive business-cases and prioritization


  • Several years of relevant sales operations experience preferably in a high-growth, dynamic environment

  • Hands on experience with Salesforce; previous experience as a Salesforce administrator and/or certified

  • Excellent organizational and prioritization skills, able to assess prioritization by gauging business impact in consideration of competing priorities

  • Strong communication and critical thinking skills

  • Very proficient with Excel (experience with SQL and data visualization tools like Tableau a plus)

Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in NYC and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are.

I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role of for information on the the Salesforce.com market and some of the opportunities that are available I can be contacted on 212-594-1495 or s.francis@masonfrank.com.

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