• Location: Japan, Tokyo
  • Date Posted: 31st May, 2019
  • Reference: 31052019


Job Description

You will work on the whole project life cycle from the pre-sales to design stage for our accounts.

You will be a privileged interlocutor for our clients regarding all the questions relative to your business expertise on e-commerce and your functional expertise on Salesforce Commerce Cloud platform.

Responsibilities:

Pre-sales intervention on international transformation projects:
  • Supporting the client in the expression of his needs while taking into account the project context;
  • Converting and formalising the project context;
  • Checking feasibility by comparing functional needs with the Salesforce Commerce Cloud solution;
  • Developing a privileged relationship with the client along with to the project leader.


Omnichannel e-commerce platform design and implementation:
  • Framing the client's needs during the design stage;
  • Preparing and leading functional workshops with the client;
  • Structuring et producing the functional specifications;
  • Ensuring the settings and the configuration of the solution;
  • Ensuring the delivery quality on functional side;
  • Creating the tests plans;
  • Supporting client teams in the implementation phase - training, change management;
  • In run phase, understanding customers behaviours and analysing performance results to propose improvements for optimization




Required experience

minimum of 4 years of experience in e-commerce platform projects management in IT Consulting or in a Multichannel E-commerce Department for a final client.

minimum of 3 years of experience as a functional consultant on Salesforce Commerce Cloud, or on the Magento or Hybris platforms in the context of a company organised in networks (e-commerce website, marketplace, points of sales network, call centre, social networks).

You are passionate about e-commerce challenges and the strong innovation of Salesforce ecosystem. You are interested in the technical aspects of an e-Commerce strategy, Point of Sales and omnichannel processes.

You are fluent in both English and Japanese.