• Location: USA, North Carolina
  • Date Posted: 24th Jun, 2019
  • Reference: AP-9083284




Salesforce Sr. Business Analyst --- Remote



The Senior Consultant will be responsible for leading requirements definition, solution design, configuration, and deployment of Salesforce.

The candidate will need excellent analytical and problem-solving skills coupled with the ability to identify, document, and recommend answers to complex business problems. Accuracy and clarity are vital.

Essential Experience:

-Field Service Lightning Experience



Salesforce Sr. Business Analyst --- Remote




Responsibilities:
- Leading clients through workshops to discover, define, and prioritize requirements.
- Analyzing the existing business & system domain then recommending changed or new business processes.
- Documenting requirements concisely and precisely using your technical knowledge to translate those requirements into a clear system design.
- Developing and maintaining essential documentation: functional specifications (or user stories, or use cases, depending on the assignment), design documentation, and Salesforce configuration workbook.
- Creating and managing the execution of tests cases.
- Defining and delivering training for end users and system administrators.
- Helping the project manager define success criteria, scope, schedules, and deliverables for the engagement.



Salesforce Sr. Business Analyst --- Remote



Ideal and Required Skills:
- Excellent verbal and written communication skills
- Attention to detail
- Systems and business process modeling expertise.
- Significant experience as a Business Analyst with experience of all stages of the software lifecycle
- 4+ years of experience in Salesforce implementation
- Hands on Salesforce configuration experience
- Experience in Sales Cloud, Service Cloud/Communities and Lightning implementation
- Practical knowledge of other CRM software (Oracle, SugarCRM, Rightnow, Dynamics, ACT!, etc.)
- Financial Services Industry background is hugely advantageous as lots of our clients are FS
- History at another consulting firm and/or time spent within a large enterprise
- An appreciation of different software methodologies (waterfall, flavors of agile)
- Salesforce Certifications (App Builder, Sales Cloud, Service Cloud, etc)



Salesforce Sr. Business Analyst --- Remote



Term: Contract to Hire

Mason Frank International is an established market leading Salesforce.com recruitment business. We solely specialize within the Salesforce.com market place, and have a proven reputation in delivering both permanent and contract professionals globally. We have a wide and diverse client base consisting of the most respected Salesforce.com Consulting practices and End Users.

Phone: 267 297 4755 (ext 4755)
Email: a.perangelo@masonfrank.com
Website: www.masonfrank.com

To discuss this and other exciting Salesforce.com opportunities in more detail please send your CV to a.perangelo@masonfrank.com or call Augustus Perangelo on 267.297.4755 (ext 4755) in complete confidence ASAP.

Mason Frank International is acting as an Employment Agency in relation to this vacancy



Salesforce Sr. Business Analyst --- Remote

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