• Location: USA, Arizona, Scottsdale
  • Date Posted: 28th Jun, 2019
  • Reference: 06282019


Salesforce Administrator - Salesforce.com - Scottsdale, AZ - 85K-95K + Awesome Benefits

Location: Scottsdale, Arizona

Technology: Salesforce.com Jobs

Job Type: Permanent

Date Posted: June 28th, 2019

Looking to hire a Salesforce Admin that will be responsible for providing primary administration and support of key third party applications. This position serves as a Subject Matter Expert (SME) for the assigned systems and for the processes inside of the application to ensure that it remains current and serves the needs for the

Responsibilities/Requirements
  • Act as primary Salesforce administrator to oversee assigned applications
  • Provide system support to all internal users
  • Troubleshoot issues and provide second level support
  • Analyze application incidents to identify cause and work closely with vendor's support team in order to implement solutions
  • Analyze existing processes to identify inefficiency and opportunities/need for improvement
  • Work with stakeholders to establish key metrics, KPIs and SLAs
  • Monitor license usage and budgeting for costs
  • Oversee change requests for modifications and configurations to applications
  • Maintain application road map and work with Manager and other Applications Administration to set priorities
  • Provide timely and accurate status reports
  • Manage projects to build new functionality, workflows, processes, and/or reporting in the application including requirements gathering, configuration, testing, user documentation and training
  • Develop and maintain all user documentation related to assigned application(s), including policies and procedures
  • Drive user adoption across the organization through user training and Salesforce best practices
  • Maintain relationship with vendor to resolve application issues and ensure company needs for new functionality
  • Support the company's commitment to protect the integrity and confidentiality of systems and data


Qualifications
  • Strong knowledge of Salesforce Platform
  • Previous experience as Salesforce Administrator
  • Excellent oral and written communication skills with all levels of business
  • General knowledge or familiarity with Windows OS, Oracle, SQL, MS Office, Visio
  • General knowledge or familiarity with applications such as Tableau or SAP Business Objects, Jira, and Confluence
  • Proven experience supporting, as an admin, vendor-provided applications
  • Self motivated and able to manage multiple priorities
  • Strong attention to detail and accuracy


CONTACT:

Zoƫ at 303-558-4406 and send all qualified resumes to z.karas@masonfrank.com

Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any SFDC candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the Salesforce.com market and some of the opportunities and Salesforce.com jobs that are available I can be contacted at 212-594-1495. Please see www.masonfrank.com for more fantastic Salesforce.com opportunities!

Mason Frank International Inc. is acting as an Employment Agency in relation to this vacancy.