• Location: USA, Arizona
  • Date Posted: 6th Aug, 2019
  • Reference: 08062019

Salesforce Senior Business Analyst

Salesforce Senior Business Analyst | $130k + | Remote | Full Benefits and Growth Opportunity


Well established and growing organization with an innovative and talented SFDC techo/functional team currently in place. The right candidate will have an opportunity to make an immediate impact as a SFDC technical resource while continuing to evolve within SFDC. Great opportunity to implement what you've learned as a Salesforce Analyst while bouncing ideas off senior Developers, Architects, and other Administrators already on the team.


  • Analysis and Requirements Gathering
    • Assess business needs, clearly eliciting, translating, and documenting business, functional and nonfunctional requirements.
    • Work closely with management and other stakeholders within a fast-growing environment to ensure core systems are built to deliver key insights
    • Collaborate with the key project SMEs and stakeholders, including data warehouse and integrated systems, to define project requirements and change requests.
    • Analyze and interpret data and information to guide process and solution decisions.
    • Assist in planning for acceptance of solution (change management, communication, training needs).
    • Translate business requirements into functional design specifications
  • Solution Design
    • Capture As-Is and define To-Be business processes. Analyze and close process gaps.
    • Participate in solution designs across process, data, and technology that meet business requirements and adhere to relevant standards and principles, leverage common tools and processes, and meet cost/delivery objectives.
    • Customize and maintain Salesforce.com with custom objects, advanced workflows, validation rules
    • Document changes to the design and implementation of Salesforce.com
    • Perform reviews with key stakeholders throughout the design lifecycle to ensure alignment on solution designs and requirements. This may include but is not limited to the following activities: design reviews, testing execution, deployment verifications, etc.
    • Create supporting technical solution design documentation to ensure sustainment of the solution and business capability. Support solution implementation as necessary.
    • Advocate quality of solutions that meet or exceed defined business requirements.
  • Solution Delivery and Maintenance
    • Customize Salesforce according to solution design, through configuration
    • Prepare and execute test plans.
    • Lead and work alongside business partners through User Acceptance Testing.
    • Supports development of business application training content.
    • Coordinate deployment plans with stakeholders and facilitate communication with end users.
    • Manage the release cycle, create and distribute Release Notes.
    • Manage all post-implementation defects to completion or closure.
    • Author, publish and maintain Knowledge articles
    • Evaluate 3x yearly Salesforce Release Notes, make recommendations for implementation and adoption of new functionality.
    • Review and act on Salesforce Org Critical Updates.
    • Review, implement and propagate Salesforce Best Practices.
    • Level 2 Salesforce application support


  • BA/BS or equivalent work experience
  • com Administrator Certification and Advanced Administrator Certification - helpful
  • 4 years' experience business analyst Salesforce.com or relevant experience
  • Demonstrated knowledge of database concepts and data projects (migration, upserts, cleansing, maintenance)
  • Ability to synthesize and interpret technical data
  • Experience in design and implementation of enterprise applications and systems, including data models and integration helpful
  • High energy and ability to work both independently and across multiple teams in very fast growth environment
  • Strong organization, communication and interpersonal skills
  • Ability to troubleshoot and mitigate complex customer, departmental and procedural issues resulting in sound solutions
  • Ability to lead and manage change through process development and improvement
  • Exceptionally collaborative, flexible and adaptable when working with customers and various teams

Konner at Phone: 303-558-4411 Email: k.bemis@masonfrank.com

Website: www.masonfrank.com

Mason Frank International is the leading Salesforce.com recruitment firm in the US, advertising more Salesforce.com/SFDC jobs than any other agency. We deal with both SFDC Partners & End users throughout the world and we have never had more live requirements. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most the key employers in the US and have an unrivalled understanding of where the best opportunities & SFDC jobs are.