• Location: USA, Arizona, Phoenix
  • Date Posted: 13th Aug, 2019
  • Reference: 08132019

Salesforce Business Analyst / Administrator / Salesforce / 100% Remote!

Salesforce Business Analyst - Salesforce.com - $85K-$120K Annual + 100% Remote

Salary: $85,000-$120,000 Annual

Location: Remote

Technology: Salesforce.com, SFDC

Job Type: Permanent

Date Posted: August 13, 2019

Job Description Summary

Are you an experienced Salesforce Admin and Business Analyst who is looking for a new challenge? Bring your technology and customer service passion to the team and contribute your expertise to design and build a world-class Salesforce platform to meet the evolving requirements for our business and our customers. You will get to work with a supportive and fast-paced team building the latest Salesforce technologies with opportunities to continue to develop your knowledge and skills.

Job Description
  • Works with the business and team members to lead analysis of specifications for complex projects using a combination of out of the box features and custom code.
  • Develop User stories and process flows to support the design and development of Salesforce Solutions.
  • Uses Business Process Modeling techniques to create business process models and requirements specifications.
  • Completes the configuration for user stories within Salesforce, Third-Party Add-ons, or other integrations.
  • Champions compliance standards, SOX, and best practices around analysis and requirements.
  • Demonstrates advanced understanding of software requirements and documentation.
  • Provides support to team members in solving problems.
  • Proactively research and make recommendations regarding new features made available with each Salesforce Release.
  • Supports testing efforts, test plan creation.
  • Presents Solutions and Demos to end-users, including User Acceptance and Regression Testing, as well as Training.

  • Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing).
  • 5 years of experience in a business systems analyst or similar Salesforce support role.
  • CRM business processes (lead, opportunity, contract and order management; case management; services delivery)
  • Campaign / lead management
  • +Business analyst / QA / SDLC
  • 3+ years of experience with Salesforce Administration in Sales and Service Cloud.
  • 3+ years of experience in supporting end-users, requirements gathering, and documentation.
  • Salesforce Admin Certification.

Preferred Qualifications
  • Experience in Agile methodology/Scrum is preferred.
  • Experience working with Salesforce Lightning Experience.
  • Experience working within the Financial Services Industry.
  • Experience with SQL Server is preferred.
  • Salesforce Sales and Sevice Cloud or Advanced Admin Certification

Let me represent you to help start the career of your dreams. I am a recruitment specialist in the state of Arizona, contact me with qualified resumes at k.bemis@masonfrank.com or at 303-558-4411.

Mason Frank International is the leading Salesforce.com recruitment firm in the US, advertising more Salesforce.com/SFDC jobs than any other agency. We deal with both SFDC Partners & End users throughout the world and we have never had more live requirements. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most the key employers in the US and have an unrivalled understanding of where the best opportunities & SFDC jobs are.