• Location: USA, Oklahoma, Oklahoma City
  • Date Posted: 3rd Sep, 2019
  • Reference: 540880
  • Strong command of communication skills and ability to operate across various levels of the organization
  • Proven ability to act independently to determine methods and procedures on new or special assignments
  • Should possess excellent interpersonal and communication skills
  • Communicate effectively, both verbally and in writing, exhibit strong listening and feedback skills
  • Proven ability to thrive/be successful in a fast-paced corporate environment
  • Close attention to detail and excellent analytical skills
  • Ability to easily capture business requirements from the internal customer and communicate those needs to project team members including developers, project managers, IT staff and management
  • Ability to clearly communicate and explain complicated processes
  • Ability to quickly identify more efficient workflows and processes
  • Ability to serve as a change agent in the organization
  • Facilitate the creation of workflows where they don't already exist by serving as an intermediary between multiple business groups
  • Daily administration, troubleshooting and technical support for the salesforce org
  • Responsible for the creation of change management processes and communication of all system changes to the end users
  • Maintenance of users, profiles, roles and permission sets
  • Management of system security settings
  • Responsible for data quality and deduplication efforts using validation rules, clean data practices and duplicate management tools
  • Generation of custom reports, report types, dashboards and general data analysis
  • Prep data and import/export using the data loader or other import tools
  • Management of various AppExchange products
  • Customization of standard objects, fields, page layouts and record types
  • Experience with Chatter group administration and Knowledge document management
  • Documentation of all system processes and training guides as needed
  • Train new and existing users on system functionality
  • Stay current on all release notes and communicate any new features or changes to the organization

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