• Location: USA, Colorado, Boulder
  • Salary: US$85000 - US$105000 per annum + Fully Paid Medical Benefits
  • Technology: Salesforce.com Jobs
  • Job Type: Permanent
  • Date Posted: 30th Sep, 2019
  • Reference: JM 09/30

Salesforce.com Administrator/Business Analyst

Job description

This exciting opportunity works cross-functionality with all areas of the business. The Salesforce Business Analyst is responsible for ongoing administration, support and training of SFDC and other applications integrating/implemented on the force.com platform.

  • Utilize SFDC analyst skills to continuously deliver business solutions while maintaining existing functionality in a complex SFDC org
  • Interpret business requirements, provide accurate estimates, and meet deadlines on deliverables
  • Work closely with IT Director, developers, and internal clients in the design, configuration and build of SFDC org
  • Identify and implement operational improvements, enhancements, and customizations
  • Mitigate risks associated with projects, having a high technical complexity
  • Act as a SME in the discovery and investigation of critical production problems
  • Maintain and support custom objects, formulas, validation rules, workflows, flows, process builder, approvals, and assignment rules.

Personal Attributes:
  • Strong written and oral communication skills
  • Detail oriented, well organized, and ability to multi-task in a results oriented business environment
  • Must be service oriented with the ability to thrive in a team environment
  • Action-oriented and proactive, continually displaying a sense of urgency
  • Ability to quickly translate ideas and/or needs into working solutions
  • Proven creativity and problem solving skills; ability to work around obstacles and solve problems with minimal direction

Knowledge & Experience:
  • 2+ years' experience working as a SFDC Administrator/Business Analyst
  • Knowledge with custom objects, formulas, validation rules, workflows, flow designer, process builder, approvals, and assignment rules
  • Experience with CPQ is a plus
  • Experience with Salesforce Community Cloud
  • Salesforce certifications is a plus