• Location: USA, Illinois, Chicago
  • Date Posted: 14th Nov, 2019
  • Reference: 42069


EXPERIENCE
  • You'll have 5+ years' experience of working on deployment teams, ideally using Agile development techniques
  • You'll have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations
  • You will have extensive experience of at least one of our industry sectorstelecommunications, media, insurance, healthcare or public sector
  • You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground
  • You'll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a functional demo
  • You'll have the vision to help us take our company to the next level


TECHNICAL SKILLS
  • In-depth knowledge of key processes in industry-specific CRM solutions (e.g. Quote to Order, MACD, Policy Management)
  • Process modelling tools and best practices
  • Project management tools and best practices
  • Data modelling
  • Systems analysis and design


DESIRED CERTIFICATIONS / QUALIFICATIONS
  • Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field
  • Salesforce Sales/Service Cloud Consultant
  • Salesforce Administrator
  • Certified Scrum Master / Certified Product Owner