• Location: USA, Florida, Jacksonville
  • Date Posted: 27th Nov, 2019
  • Reference: 457362


Key Responsibilities

  • Configuration of all new and existing Salesforce features including but not limited to user management, roles/profiles, security, custom objects, fields, page layouts, formulas, validations, reports, dashboards, flows and processes.
  • Collaborate with stakeholders to identify and build enhancements that solve business needs.
  • Research and respond to needs of users by providing prompt and complete resolution to technical challenges and business support issues.
  • Lead the testing and deployment of code and configuration changes.
  • Assist in training of new users, and grow the Salesforce skill set across the organization.
  • Act as the subject matter expert on all new processes and systems related to Salesforce.
  • Collaborate with business and technical partners to integrate Salesforce with other systems.


Requirements

Basic Qualifications
  • 3+ years Salesforce Admin experience
  • Certified Salesforce Administrator (ADM-201)
  • Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • Experience using Salesforce data tools such as Dashboards, Data Loader, and Report Builder
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of Salesforce.com best practices and functionality
  • Demonstrated ability to understand and articulate complex requirements


Preferred Qualifications
  • Certified Salesforce Administrator (ADM-211)
  • Salesforce Health Cloud experience
  • Experience working in an Agile based development environment
  • Experience working in iterative projects, and with deployment strategies/processes (development, testing, production)
  • Configuration and testing of Salesforce Connected Apps, Integration and Platform Events
  • Experience with Salesforce Object Query Language (SOQL)

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