• Location: USA, California, San Diego
  • Date Posted: 2nd Jun, 2020
  • Reference: 2040


Responsibilities:
  • Serves as the Functional leader for Salesforce Field Service Lightning projects onsite at client locations
  • Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
  • Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility and functionality
  • Define business outcomes and success criteria
  • Engage with customer stakeholders, project management, product owner, SMEs, and our internal delivery team to design and deliver the best possible solution
  • Provide thought leadership on improving customer operations through the use of Salesforce.
  • Perform fit-gap analysis between customer requirements and Salesforce capabilities.
  • Create solution design documentation, including user stories and process flows
  • Configure the Salesforce solution (clicks not code) while working with our extended team for any needed custom development


Requirements:
  • Salesforce Field Service Lightning Certification
  • 2+ years of successful Field Service implementation experience
  • 5+ years of Salesforce Experience
  • Software Consulting experience (Enterprise experience preferred)
  • Expert understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud)
  • Proven ability to design and optimize business processes and integrate business processes across disparate systems
  • Excellent client-facing written and oral communications skills
  • Active Salesforce certifications (Strong preference for Service Cloud, Sales Cloud, Communities, CPQ, and Field Service Lightning)
  • Experience writing user stories to capture Salesforce requirements
  • Experience with data migrations from third-party systems to Salesforce
  • Active Salesforce Certifications (System/Data Architect strongly preferred)
  • Must be authorized to work for any employer in the US


If you are interested please contact Alex Waldron at a.waldron@masonfrank.com Mason Frank International is the global leader for Salesforce.com recruitment, advertising more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the greater San Diego area and have an unrivaled understanding of where the best opportunities and Salesforce.com jobs are.

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