• Location: USA, Pennsylvania, Fort Washington
  • Date Posted: 5th Oct, 2020
  • Reference: 8940573


Job Description

You will be assisting the team with maintenance and administration of their CRM system as well as gathering of business requirements for system changes. In addition you will assist in maintenance and development of new and existing company reports.

This position will require you to interact with various teams to continuously enhance their CRM system and reports for their business needs. You will be required to work directly with users to collect system specifications and then work with a development team to incorporate those specifications into existing systems.


Role & Responsibilities
  • Maintenance and updates of existing Microsoft Dynamics CRM system.
  • Creation and maintenance CRM reports
  • Working with users to collect system specifications and solve any system issues
  • Documentation of business processes
  • User training and assistance



Skills & Qualifications
  • 1-3 years of professional experience as a business analyst or CRM admin or a recent college graduate with a degree in information technology or computer science. Degrees in similar analytical areas of study will also be considered.
  • Experience with Microsoft Dynamics CRM or Salesforce is preferred.
  • Working knowledge of SQL Server or academic study of SQL is preferred.
  • Good communication skills and the ability to work as part of a team are essential.
  • Experience in the Financial Services or Insurance industries is a plus.


Benefits
  • A competitive salary commensurate with experience.
  • Training and mentoring programs.
  • Health, Dental, Rx and Vision coverage.
  • 401K match.
  • Generous paid time off

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