• Location: USA, Indiana, Indianapolis
  • Date Posted: 27th Oct, 2020
  • Reference: js102720

Salesforce Product Owner/Admin - Indianapolis, IN - $120K

As the Salesforce Administrator/Product Owner for this multi-billion-dollar organization, you will be positioned within the Customer Experience group and be responsible for managing the Salesforce platform. You will help to lead the strategy and design of the SFDC platform, support the SFDC consolidation and cleanup initiative across business units, and support the SFDC re-architecting to meet enterprise best practices.

If you are looking to join a global team of over 10,000 talented people who are committed to designing, delivering and supporting best-in-class technology solutions in a fast paced, result-oriented and growing company, apply to this role today! This is an opportunity where you can not only further develop the skillsets you already have but build your career within multiple industries.


  • Responsible for Salesforce and Partner Community and all integrated apps
  • Act as product owner, liaising with businesses to gather requirements, understand business drivers and lead product development and governance
  • Serve as the primary admin for our Salesforce user community of >2k users
  • Configuring, coding, implementing, testing and supporting all SFDC instances
  • Designing and managing the integration architecture as well as third-party integration tools, Dell Boomi and Mulesoft, with Salesforce
  • Working, hands-on experience on writing code in Apex, JavaScript, Java, XML, HTML 5
  • Manage upgrades, backups, recovery
  • Troubleshoot and solve all SFDC issues
  • Supporting SFDC consolidations of multiple orgs
  • Maintain the Integrity, security and performance of the SFDC platform
  • Perform all admin functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Lead the evaluation, scope, planning and implementation of Salesforce projects
  • Assist in training new users and supporting sales leadership
  • Proactive identification of areas of improvement with Salesforce
  • Lead best practice design and implementation of contact and account models
  • Provide expert insights on Salesforce within B2B,distributed sales team enterprises
  • Participate in cross-functional planning of data entry, audits, cleanup and process definition
  • Manage org users including profiles, access permissions and governance rules
  • Create conceptual designs, provide deep business analysis, and guide cross-functional conversations
  • Assist in designing integrations, data feeds with other business systems

Required Skills and Experience

  • Desired but not required -Bachelor's degree in IT, Information Management, Computer Science or related program
  • Will accept combination of technical training and professional experience
  • 5+ years B2B Salesforce administration and Salesforce product leadership
  • 1+ year with integration architecture as well as third-party integration tools Dell Boomi and Mulesoft with Salesforce.
  • Hands-on experience on writing code in Apex, Java 1.6 or higher, JavaScript, XML, HTML 5.
  • Solid understanding and proven leadership in Salesforce best practices
  • Mastery of Salesforce, SFDC data models, workflows and org hierarchies
  • Ideal to have experience with Pardot, and Salesforce communities
  • Ability to manage multiple projects simultaneously and meet deadlines with minimal direction
  • Ability to articulate concepts and work with business partners to co-develop and lead SFDC deliverables
  • Strong communication skills
  • Detail-oriented and passionate about good sales information design
  • Ability to thoughtfully plan and organize for on-time project delivery

Culture & Fit

  • Strong work-ethic, can-do attitude and results-driven
  • Strong service orientation towards internal stakeholders and customers
  • Past success working for a large multinational, matrixed business with multiple time-zone work environment
  • Comfortable with performing in a metrics-based organization
  • Extremely results-oriented
  • Solid project management skills
  • Mature team player who operates with integrity, candor, authenticity and transparency
  • Comfortable with ambiguity and ability to function well in start-up minded culture
  • Must be able to work independently and in close collaboration with a variety of stakeholders

Mason Frank International is the global leader for Salesforce.com recruitment, supporting more Salesforce.com jobs than any other agency. We deal with both Salesforce.com Partners & End Users throughout North America. By specializing solely in placing candidates in the Salesforce.com market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities and Salesforce.com jobs are.

I understand the need for discretion and welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. To apply for this role or for information on the the Salesforce.com market and some of the opportunities that are available I can be contacted at 347-783-6585 or j.silverman@masonfrank.com.