• Location: Spain, Barcelona
  • Date Posted: 6th Nov, 2020
  • Reference: IP061120
Looking for a Business Analyst with previous experience & knowledge as developer, who would drive analysis tasks corresponding to several integration projects with a CRM and review of pending points to improve the CRM.
Role & Responsibilities
* Analyze and evaluate new CRM integration and evolution projects. * Recommend evolutions and improvements of the CRM. * Recommend and ensure that the solutions adopted allow full scalability of the system. * Ensure that evolutions and integrations are performed using standard Salesforce components wherever possible. * Propose and / or build pilots for the improvements that are proposed. * Hold technical conversations with external vendors of the tools used. * Supervise that project schedules are being fulfilled. * Essential high level of English (ability to work in English). Skills & qualifications * Good knowledge of Salesforce, especially Service Cloud. Desirable that you have knowledge at the developer level. * Experience in implementing CRMs * Experience in integration projects * Technical knowledge: Visualforce / Apex, XML, HTML / CCC / Javascript, Eclipse, Workbench.com, REST, SOAP, Postman

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