Job Description - Salesforce administrator
Job type: Full timeCandidates must be located in Canada and be fluent in English and French
The Salesforce administrator's role is to create Salesforce applications and tools that will help our customers efficiently grow their business.
● Own the customization of Salesforce products (sales cloud, service cloud, pardot, marketing cloud, CPQ, communities) and develop relationship with customers, in collaboration with our business analysts, to define the project requirements and optimize and enhance their solutions
● Help design, document and maintain solutions and system processes
● Report on common sources of technical issues or questions and make recommendations to product team
● Test and validate the solution and verify it meets customer requirements.
● Manage ongoing support requests and administrative needs of users
● Implementation and customization of 3rd party add-ons (AppExchange)
- 3 weeks PTO!
- Clear career progression
- Bonus opportunities