• Location: USA, Texas, Dallas
  • Date Posted: 23rd Feb, 2021
  • Reference: 22321


Hello, my name is Ryan Harris and I work with Mason Frank specializing in Salesforce recruitment.

Summary:

Functional Solutions Architects are tasked with facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space, and supporting implementation work that follows.

The FSA will elicit current state pain points and uncover gaps in CRM best practices.

From the session output, the FSA will lead design, with the delivery team, for a future state solution and be responsible for its approval and decomposition into user stories.

As a Certified Salesforce Consultant, the FSA should efficiently synthesize both technical and business information and present implementation needs and options confidently.

Responsibilities:

This position is remote but will eventually require travel after Covid (around 25%)

Functional Solutions Architects will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement salesforce.com.

Build a clear requirements development strategy for each customer engagement.

Strong understanding of Salesforces capabilities and limitations and can clearly communicate those to customers.

Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.

The following are important:

2 out of 3 of the following Salesforce.com Consultant Certifications: Sales, Service, or Community Cloud

2+ years' experience as a Business Analyst or Systems Consultant for a mid-to-large sized organization, or direct consulting expertise leading sales and marketing transformation projects