• Ort: USA, North Carolina
  • Veröffentlicht am: 21st Jan, 2020
  • Reference: 35414


Key responsibilities that this role is expected to effectively demonstrate are as follows:
  • Understand clients' needs and translate into social business and digital solutions.
  • Work with clients to identify, validate, and document business objectives through workshops, interviews and company research.
  • Align client requirements
  • Interpret business requirements to identify technology and operational implications.
  • Review, develop and execute plans to address user requirements, and increase adoption and engagement.
  • Create business process flows, use cases, user stories, and test cases.
  • Leverage CPQ domain expertise and best practices to define product configurator and pricing requirements.

Skills and Requirements

Basic skills and requirements needed to perform in this role are as follows:
  • Bachelor's degree in Business, Communications, Marketing, Technology (MIS) and/or equivalent work experience.
  • 3+ years experience designing lead- to-cash processes across Sales, Quotes, Order Management, and Billing.
  • 1+ years experience with Salesforce CPQ (Steelbrick) required and CloudSense, Apptus, Vlocity are a plus.
  • Solid understanding of the Salesforce CPQ platform and products.
  • Experience with Salesforce Sales Cloud, Service Cloud, Community Cloud and/or Marketing Cloud.
  • Experience leading projects in process improvement, change management, organizational transformation, requirements management, and/or facilitating workshops.
  • Experience with agile development tools such as JIRA.
  • Familiarity with data analysis tools and methodologies.
  • Strong consulting, problem solving, and critical thinking skills.
  • Collaborative and consultative work style.
  • Strong written, verbal and presentation communication skills.
  • Prior experience w/ Salesforce Community Cloud (preferred).
  • Travel requirements are in the range of 25-50%.

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