
Job Description
We are looking for a Salesforce Administrator to support the growth of our client's business by driving the overall productivity and effectiveness through administering our CRM system, Salesforce.com
Role & Responsibilities
- Design, build and maintain analytical and KPI reports and dashboards to provide management and Board insights into achievement, OKRs and effectiveness
- Implement, manage and maintain full commercial tech stack, CRM integrations and mapping
- Collaborate with Salesforce system stakeholders to drive high levels of data integrity and operational reliability of our standardised business analytics, tools and processes
- Engagement with business stakeholders to gather & analyse requirements and propose solutions that leverage Salesforce functionality, and new releases
- Identify production risks and areas for improvement; prioritisation, design and facilitate successful implementation and adoption of new processes
Skills & Qualifications
- Certified and Demonstrated Senior Salesforce CRM administrator experience in a Lightning environment
- Excellent interpersonal and relationship building skills
- Strong research, reporting, presentation, and analytical skills
- Experience rolling out and delivering system changes to a business
- Experience of implementing and administering a Salesforce CRM solution
- Ability to focus on immediate changes with a strategic view on a longer-term strategy
Benefits
- Salary up to £75,000
- Annual leave rising to 30 days after years of service
- Hybrid working policy - 3 WFH days per week
- Many schemes, and private health cares
- Enhanced maternity/paternity pay
- Latest tech
- And more...