Referenz: 070722GD

Salesforce Administrator

USA, Colorado


Salesforce Administrator


Role: Salesforce Adminstrator (Systems Analyst)

They want the candidate to have:
* Have a hospitality background if possible
* Delphi experience
* Know configuration
* Great Comms- they will be interacting with a lot of people
* If they have hotel experience or ski industry experience that would be a huge plus

Essential Duties

General Responsibilities:

The Central Region Salesforce Systems Analyst is responsible for these primary duties:

Central Region overall product, integration management & support of the following systems: Delphi Sales & Event Management, Sertifi E-Signature and Payments, Duetto Revenue Management, SendSites E-Proposals, AHD Delphi Diagrams, Outlook integration, Property Management integrations, Meeting Broker lead portal integrations and SiteCore integrations
Audit KPI outputs, ensure compliance with product usage standards, update records as needed.
Work in tandem with Central Region sales teams to effectively manage client records
Strategize with Central Region Sales Leadership on product utilization to drive group sales
Collaborate with the team of Sales Analysts to identify, scope and deliver product enhancements that drive Customer Relationship Management (CRM) and ultimately sales growth
Participate and/or lead training for Central Region Delphi user groups by job function
Support the National Director of Sales and Alterra's B2B Brand efforts within Delphi
Monitor and service internal support tickets for the Central Region within Delphi.
Execute assigned project deliverables related to current and future product enhancements
Required Qualifications

The Central Region Salesforce Systems Analyst possesses high analytical and technical acumen, supports and represents system standards and principles that determine how the company is to achieve its revenue objectives. This individual:

Has direct experience selling and executing group events in complex hotel or resort environments
Is creative and persuasive in their approach to identifying and engaging stakeholders to drive product adoption
Accountable for data validity
Comprehends new systems and understands integrations in a fast paced, multi-faceted business, with multiple platforms, sales channels and products
Professional in appearance and in their representation of Alterra Mountain Company

Bachelor's Degree in Business Administration, Sales, Marketing, or related field required
Minimum 2 years of sales or event execution experience. Hospitality or resort experience preferred
Proficiency in Microsoft Office and basic computer functionality required
Proficiency with declarative customization
Experience with Delphi or other Sales and Catering software required
Exposure to Property Management Systems and POS Systems required