Salesforce Administrator - Pittsburgh - 100k

Salesforce Administrator - Pittsburgh - 100k

The Salesforce Administrator serves as a liaison between the business customers and the IT team. You will be a part of the ongoing expansion of their salesforce.com deployment and ensure the capitalization on the full features and benefits of the system.

Responsibilities:

• Develop in-depth knowledge of current business systems and processes.
• Daily administration, support and training of the CRM Platform
• Working with management and IT staff and end-users to create and manage complex workflow rules and processes
• Perform light scripting that follows appropriate department standards for good programming practices
• Develop expertise in all CRM features and configuration
• Develop and execute appropriate test plans based on department standards
• General support of the application and training end-users - during normal business hours.
• Ensure standard documentation exists for execution of all respective applications

Qualifications:

• Strong knowledge of CRM applications generally evidenced by 2 - 3 years of experience and a BS degree in CS, SE, or a business degree with commensurate technical experience.
• Solid understanding of web technologies (including browsers, HTML, CSS) and web-based productivity tools.
• Experience with back-end database and database design (Oracle preferred)
• Possesses good communication skills
• Works well in a dynamic team environment
• Works well with various levels of management and user community

To apply for this role or information on the Salesforce.com market and some of the available opportunities, send your CV to G.rodriguez@masonfrank.com