Salesforce Administrator

Mason Frank have entered an exclusive relationship with a growing End User within the Non-profit space.

This is an excellent opportunity to leverage your Sales, Service and Marketing Cloud expertise for a good cause. This org has ~400 users and is a low-code environment, a good knowledge of Flow is essential here.


Role & Responsibilities

• Provide support to internal users across all departments, developing and maintaining custom reports, dashboards, custom objects, fields, formulas, profiles and page layouts.
• Develop training plans, materials and playing a key part in user adoption
• Liaise with senior stakeholders to gather business, functional and technical requirements
• Develop and maintain automation utilising Flow
• Test new functionality and customisation, roll out and train users on relevant new features.

Skills & Qualifications

• Knowledge of Sales Cloud, Service Cloud, Experience Cloud
• History of stakeholder engagement within previous roles
• Salesforce Certified Administrator
• Knowledge of data models and data mapping

w.smart@masonfrank.com for all UK Salesforce roles.