Salesforce QA Lead - 120k - Washington, DC

The Salesforce Application Test Lead will build and maintain Salesforce regression test suite; identify and implement test automation for the Salesforce front end and system interfaces; develop test scripts for testing new functionality and bug fixes; and work with application developers to resolve issues found in testing before deploying code for stakeholder user acceptance testing. The Salesforce Application Test Lead will apply proven analytical and problem-solving skills to improve the quality of NimbleAMS and Salesforce applications and reduce errors/rework.

Key Responsibilities:

• Develop and execute test cases for new functionality and bug fixes for both front end and system interfaces according to business requirements.
• Front end includes web browsers used by external customers for e-commerce transactions and profile updates, as well as by staff supporting customers and back-office functions.
• Build and maintain NimbleAMS and Salesforce regression test suites. Develop and track metrics for test coverage and quality.
• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
• Communicate test progress, test results, and other relevant information to team members and management.
• Analyze formal test results to identify and report defects, bugs, errors, configuration issues, and interoperability flaws.
• Identify and evaluate test automation tools against pre-defined selection criteria with the goal of improving test coverage and reducing cycle time.
• Implement and maintain selected test automation tool; Stay abreast of latest tool features and work with vendor to promote ABA's enhancement requests.
• Develop functional automation scripts for regression testing.
• Assist with troubleshooting and resolving production issues.
• Develop and implement Performance Testing requirements based on system performance data and stakeholder feedback on system responsiveness and behavior.

Requirements:

• Bachelor's degree in Information Technology, Information Services or related field.
• 8+ years of IT and business/industry work experience including quality assurance, test automation, and systems lifecycle management.
• Experience in Agile environment and DevOps practices with Salesforce platform (SalesCloud, ServiceCloud, Marketing Cloud) and NimbleAMS preferred.
• Experience implementing and operationalizing test automation tools on the Salesforce platform.
• Ability to effectively handle multiple priorities, organize workload, and meet deadlines
• Ability to identify and resolve problems in a timely manner.

Preferred Experience:

• Experience with Association Management Systems on the Salesforce Platform (NimbleAMS, Fonteva).
• Experience with Gearset DevOps Solution.
• Salesforce Certification preferred.
• Experience with Selenium Test Automation tool.

Beneftits

• Competitive pay + bonuses
• PTO + Full Benefits
• Working for a leader in the banking space
• Clear career progression