Senior Salesforce Consultant - Midwest USA - 130,000 USD
As a Certified Salesforce Consultant, the BA should efficiently synthesize both technical and business information and present implementation needs and options confidently. The BA presents complex information equally well to a C-level audience or a developer community. The BA has hands on experience implementing Salesforce.com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.
The BA will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement Salesforce.com.
Specific areas of concentration include:
Building a clear requirements development strategy for each customer engagement.
Leading discovery workshops, which includes the facilitation and solution presentations.
Documenting requirements in User Story format.
Organizing and driving process reengineering sessions
Identifying and creating an inventory of customer process pain points and gaps in best practices.
Performing rapid analysis and decomposition of complex business information into functional process components.
Perform business process modelling, user experience modeling, and basic technical architecture diagramming.
Interpreting technical and business strategy roadmaps.
Building and demonstrating prototypes in Salesforce.
Presenting to executive level audiences as well as technical teams.
Participate and guide customers through user acceptance test planning and execution.
An understanding of Salesforces capabilities and limitations. Able to clearly communicate those to customers.
Leveraging multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
Experience in several mid-sized Salesforce implementations comprised of the following: