Salesforce Field Service Business Analyst - FULL REMOTE - Spain

As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions built upon the Salesforce CRM platform and inter-related technologies. Our Salesforce Business Analysts wear many hats and are responsible for everything from requirements gathering, Salesforce configuration, testing, training and post deployment support. As a Salesforce Business Analyst, you will work alongside product managers and developers to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.

RESPONSIBILITIES:

• Work with business stakeholders to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our business partners
• Work collaboratively with team members to design a solution that will meet business requirements and fulfill user stories
• Support the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with stakeholders including requirement sessions, system demos, user acceptance testing, and end user training

SUCCESSFUL CANDIDATES HAVE:

• Experience using Salesforce or similar CRM Products to develop client or business solutions
• Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
• Field Service Certification will be a plus :D
• Detail-oriented individual with the ability to quickly ramp up on new business processes, their business needs, and technologies
• Strong presentation, communication (written and verbal) skills, and interpersonal skills
• Ability to juggle and prioritize multiple tasks within a collaborative team environment
• Demonstrates flexibility and willingness to do what it takes to get the job done
• Drive and desire to learn and grow both technical and functional skill sets