Ein Unternehmen der Tenth Revolution Group

Referenz: MFI - 17/11/23 - 001

Salesforce Business Analyst - Oslo (Inhouse)


  • Negotiable
  • Business Analysts Stelle
  • Fähigkeiten: Salesforce, APEX, Lightning, Community Cloud, Technical Architect, Architect, Sales, Marketing, CRM, Lightning, Salescloud, Servicecloud
  • Niveau: Senior


Salesforce Business Analyst - Oslo (Inhouse)

MFI - 17/11/23 - 001

My client, a major player in the financial sector, is committed to their digital transformation journey. As part of their continued growth, they are seeking a talented and experienced Functional Analyst with Salesforce expertise to join their dynamic team. This is an exciting opportunity to work in a cutting-edge industry, collaborating with industry leaders and shaping the future of their company.

The Role:

As a Functional Analyst, you will play a vital role in the successful implementation and optimisation of Salesforce solutions within our organisation. You will work closely with cross-functional teams, stakeholders, and end-users to gather business requirements, translate them into technical specifications, and ensure the Salesforce platform meets our business needs. The ideal candidate will have a strong background in business analysis, functional analysis and technical analysis.

  • Collaborate with business stakeholders to gather and analyse requirements for Salesforce solutions, ensuring alignment with business objectives.
  • Translate business requirements into technical specifications and configure Salesforce to meet these specifications.
  • Customise Salesforce using declarative features, such as workflows, process builders, and validation rules.
  • Collaborate with development teams to deliver custom solutions when necessary.
  • Conduct comprehensive testing, ensuring quality and accuracy of Salesforce implementations.
  • Develop and maintain documentation, including process flows, data models, and user guides.
  • Provide ongoing support and training to end-users.
  • Identify areas for improvement and recommend enhancements to optimise Salesforce functionality.

  • Proven experience as a Functional Analyst or Business Analyst
  • Extensive experience with Salesforce administration and configuration, including knowledge of declarative features (e.g., workflows, process builders, validation rules).
  • Strong understanding of business processes and the ability to translate business requirements into technical specifications.
  • Technical expertise in Salesforce integrations, data migrations, and third-party applications is highly desirable.
  • Excellent analytical and problem-solving skills, with the ability to work in a fast-paced environment.
  • Strong communication skills and the ability to collaborate effectively with stakeholders at all levels.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder) are a plus.
  • Norwegian language skills are required for this role

Reasons to join us:
  • Why should you be interested?
  • Working for one of the biggest Salesforce teams in Norway, within one of the largest financial institutions.
  • A team of super experienced and knowledgeable Salesforce colleagues to learn from and teach.
  • Work on projects across Financial Services Cloud, all Marketing Cloud products, CRM Analytics and a big push on AI solutions being pushed throughout the company.
  • Work within a challenging and complex series of orgs
  • Dynamic and fun working environment with a social team who try to make work as enjoyable as possible.