Salesforce IT Process Owner

IT Process Owner Salesforce 100% (m/f/d)

In this role, you will have the following responsibilities:

• Planning and further development of the CRM application Salesforce in collaboration with users
• Application lifecycle management of the CRM application Salesforce
• Ensuring compliance with IT security and IT governance guidelines
• Prioritizing the use of Salesforce standard features and best practices
• Identifying opportunities to improve business processes with Salesforce
• Analyzing new requirements from business areas, identifying possible solutions, and supporting the implementation process
• Developing user reports, participating in the documentation of new processes and workflows, and assisting with testing and training
• Taking on project management tasks
• Creating and maintaining user groups

For this exciting and versatile position, you should bring the following qualifications:

• Bachelor's or Master's degree in Computer Science, Digital Marketing, Data Science, or a related field
• Several years of experience in IT-related handling of the Salesforce platform, including data models
• Experience in an international manufacturing company is a significant advantage
• Profound experience in project management and sub-project management
• Good knowledge of modern IT system landscapes
• Fluency in German and English, both spoken and written