Referenz: RK41322

Salesforce Business Analyst

USA, New York


Salesforce Business Analyst


Position: Salesforce Business Systems Analyst

Location: New York, NY

Job Type: Permanent

Salary: $120K-$125K

My client is searching for a candidate with high-energy, is detail-oriented, positive and preferably Salesforce Certified Administrator and/or Advanced Administrator with experience in the sales, service and marketing functions of preferably a mid-to-large manufacturing company. He or she will have at least 1 year of demonstrated Salesforce experience and a passion to continue to grow and learn the platform.

Job Responsibilities:
  • Support new and existing Salesforce user base with questions and issues in Sales, Service, Marketing and IOT Clouds.
  • Document system configuration and administrative processes.
  • Keep abreast of Salesforce software releases, features and best practices. Make recommendations to management regarding implementation as appropriate.
  • Gather, analyze and document functional and technical requirements for new projects as well as enhancements to existing solutions.
  • Perform application configuration activities in, Service Cloud, Sales Cloud and the platform.
  • Write technical specifications for technical team members.
  • Research Salesforce production system issues, resolve user problems and escalate to next levels when necessary.

Job Requirements:
  • Expected work hours are 40 hours per week, Monday through Friday; weekend and overnight work is also necessary.
  • Little travel is expected for this position.
  • Bachelor's degree in Business, MIS, computer science or other related fields.
  • 1-3 years' work experience in a Salesforce Systems Administration role supporting Sales, Customer Service and Marketing teams.
  • Salesforce Administrator Certification.
  • Any APEX, Java, Java Script, Groovy script or VisualForce development experience is a plus.

Job Essentials:
  • Preferred hands-on configuration experience with Salesforce CRM, Service Cloud, Sales Cloud, Marketing Cloud and the platform.
  • A general knowledge of how to write simple SQL and SOQL queries is a plus.
  • Comfortable configuring SAAS based applications.
  • Experience creating and executing unit, integration and user acceptance test plans is desired.
  • Effective written, verbal and presentation skills with the natural ability to collaborate with business stakeholders at all levels of the organization.
  • Comfortable managing multiple projects and priorities with the ability to self-manage effectively and efficiently.
  • Excellent problem-solving and investigative skills.

Send all qualified resumes to

Mason Frank International is the global leader for recruitment, advertising more jobs than any other agency. We deal with both Partners & End Users throughout North America. By specializing solely in placing candidates in the market I have built relationships with most of the key employers in North America and have an unrivalled understanding of where the best opportunities and jobs are.

I understand the need for discretion and would welcome the opportunity to speak to any SFDC candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the market and some of the opportunities and jobs that are available I can be contacted at 646-540-7503. Please see for more fantastic opportunities!

Mason Frank International Inc. is acting as an Employment Agency in relation to this vacancy.

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