Salesforce Administrator

We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by this innovative CRM system.

Ultimately, you will work with a small team of IT professionals to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.

Responsibilities

• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups (We are more than 10.000 users :D )
• Resolve user support tickets
• Identify and gather requirements from users and stakeholders
• Support team members and monitor user adoption of Salesforce tools in our organization
• Provide ongoing user training and create training materials as needed

Requirements and skills

• Proven work experience as a Salesforce Administrator or similar role
• Salesforce certified administrator or Salesforce advanced administrator certification (plus)
• Extensive experience in the administration and maintenance of Salesforce systems
• Experience in performing Salesforce upgrades and ensuring successful integration
• Exceptional ability to create and maintain Salesforce databases
• In-depth knowledge of Salesforce products and their functionalities
• A bachelor's degree in computer science is preferred