Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce CPQ and Billing, and other custom solutions.
Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
Works directly with client to assist in leading projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
Fulfill commitments consistently on-time and proactively escalates commitments that are in jeopardy.
Responds promptly to requests and never allows queries to fall into a "black hole."
Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
Provides mentoring and guidance to other team members, including offshore team members.
Participates actively in discussions, building a reputation as a go-to resource for the toughest problems.
Provides pre-sales support as requested; Achieve published company utilization targets.
Understands platform limitations and design alternatives to work around limitations Identify when business requirements conflict with technical capabilities.
Partners with project managers to monitor project status and risk areas.
Demonstrates knowledge to design and build high-performance technical solutions on the Salesforce platform.