Designs, develops, tests, documents, and deploys highly technical and complex Salesforce solutions. Collaborates with the Salesforce Delivery Teams and Application Architecture team on integrations and solution deployment. Communicates with Agile Team Scrum Masters, Innovation, Technology and Delivery (IT&D) management, and Salesforce project Product Owner regarding status, technical issues, and creative solutions. Continues to enhance subject matter expert (SME) level knowledge as a Salesforce software engineer, staying well-informed about best practices and new functionality on the Force.com platform as well as Apttus Configure Price Quote (CPQ) solutions.
Role & Responsibilities
Provides technical support on all assigned projects to ensure delivery of valuable solutions in alignment with CBC's business needs, technological platform architecture, and overall SDLC. This includes understanding business requirements, adhering to technical architecture standards, recommending technical design, resolving technical issues, making technical decisions, conducting technical and economic feasibility studies and supporting deployment of Salesforce solutions.
Assists with the formulation of the technical implementation approach and advocates the technical design and development of projects utilizing the Force.com platform for projects that may contain both declarative and programmatic solutions; which would include Apex, Visualforce and Lightning.
Works within and across the delivery teams to execute the day-to-day development activities by implementing architecture decisions, participation in designs, design review, code review and implementation for the Salesforce and associated integrated 55 Job Description Page 2 of 4 solutions.
Maintains technical knowledge to support rapidly changing technology, always looking out for new technologies and working with the management and development team when evaluating new technologies.
Assists in constructing complex SOQL and SOSL queries per business requirement specifications for analytical and statistical data outputs.
Partners with IT&D and the Center of Excellence for new development projects, systems enhancements and maintenance projects. Works with cross functional teams to estimate software solutions to maximize use of Salesforce.
Ability to clearly communicate to assigned mentor what research has been completed in an attempt to resolve the work assignment. Ability to document procedures being learned.
Develops and maintains productive working relationships with business partners, customers and IT&D personnel including Project Managers, Scrum Masters, Software Developers, Business Analysts and Quality Assurance Analysts.
Skills & Qualifications
Three (3) plus years of software development experience on the Force.com platform.
Two (2) or more years of Salesforce experience.
Experience with an agile development methodology.
Experience working with other technical developers in a complex environment with multiple concurrent projects.
Experience collaborating with multiple business layers, both internal and external, to deliver products through all aspects of the SDLC
Experience with industry standard messaging and communication protocols
Experience with Agile software development methodologies
Experience with object models on Force.com
Able to work independently in a fast-paced, dynamic environment
A team player who understands the importance of teamwork, collaboration, and open communication
Strong analytical and problem solving skills
Detail orientation and strong attention to detail
Able to multitask and handle competing priorities
Able to communicate technical information to non-technical audiences, including presentation of data, answering questions and listening to concerns
Able to document technical information effectively