Ref: a0M1i00000JVwl2EAD

Salesforce Developer / Software Engineer for CRM Systems

USA, New York

Job description

Salesforce Developer / Software Engineer for CRM Systems


What You'll Do
  • Strategy & Planning
    • Identify and recommend new features and applications in conjunction with business leaders.
    • Proactively keep up-to-date on industry trends and emerging technologies; drive adoption of new technologies and best practices.
  • Acquisition & Deployment
    • Implement approved hardware, software, platforms, publishing tools, and programming languages for the development of system updates.
  • Software Development & Support
    • Mentor other developers, including peer reviewing code and paired programming.
    • Recommend and implement enhancements and modifications to the platform.
    • Develop software applications and APIs using suitable technologies.
    • Partner with Learning & Development Department to train on current and new system enhancements.
    • Remain current on regulatory requirements for technology systems.
    • Partner with technical leaders in the mentoring of junior team members.
    • Ensure technical designs are consistent and aligned with the broader enterprise vision.
    • Track and manage incurred technical debt.
    • Work with Risk Department to define security standards and ensure new and existing applications meet security standards.
    • Ensure vulnerability exposures resulting from security scans are addressed in a timely manner.
    • Collaborate with Enterprise Architecture to provide research and development, and proofs of concept for new technology.
    • Provide timely resolution to support tickets in accordance to team service level targets.
  • Testing
    • Develop comprehensive testing plan that includes
      • Acceptance criteria
      • Code coverage minimums are met
      • Automated testing services are in place
    • Define, Develop, and maintain unit tests.
  • Processes
    • Actively contribute to and enforce best practices, group standards.
    • Keep up to date on current technology and secure programming practices
    • Work with Enterprise Architecture to develop and maintain standards documentation.
    • Perform peer and lead code reviews.
    • Ensure code review process meets security standards.
    • Work with Architecture and Upper Management to create and implement cloud strategy.

  • Possess a bachelor's degree and a minimum of three (3+) years development experience or equivalent combination of education and experience.
  • Have familiarity with various integration patterns (SOAP, REST, and batch) and tools (including Dell Boomi).
  • Can demonstrate a strong understanding of APEX and VisualForce.
  • Show experience/commitment to learning Salesforce Lightning framework and components.
  • Possess experience with Salesforce Financial Services Cloud, Marketing Cloud and/or nCino.
  • Have demonstrated technical coaching / mentoring experience.
  • Can demonstrate intermediate to advanced knowledge of C# or Java and SQL.
  • Have experience with Agile development practices.

  • To obtain a Salesforce Admin Certification required within 6 months of hire.
  • Strong organizational skills and attention to detail with the ability to work well in a dynamic environment.
  • Effective oral, written and auditory communication skills.
  • Strong interpersonal skills.
  • Strong troubleshooting skills.


Our reputation truly precedes us, and we recognize that our employees are our most valuable resource. We encourage an inclusive atmosphere of honesty, fairness and communication that creates a united force of successful professionals. At our company you can bring your authentic self to work every day.

What You Get

Our company invests in you and your future with development and training, mentoring and recognition programs. We are a professional and fun organization offering quality benefits including medical, dental, life insurance, flexible spending accounts, and 401(k) with generous profit sharing/matching contributions. We also provide competitive PTO, holidays, bonus potential and tuition reimbursement.

At our headquarters there is an on-site gym and fitness classes, an on-site café, healthy meal deliveries and a 130-acre public park just out the back door (there is a reason we have been named a Healthiest Employer by the Albany Business review).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
  • Albany Business Review (confidential employee survey)